Issues with Custom Attributes to appear [Color & Brand]

[Media RelationsMember]

Support
Hello Client. How may I help you?

Client
Hi, yes I talked with support earlier and was having trouble getting the custom attributes to appear to make Google Merchant happy. I’m still having issues with color and brand name. It is a boutique so the brand name is the name of the boutique

Support
Hey Client, yes it’s the same Support you spoke to last time

Client
http://pamalasboutique.com/wp-content/uploads/cart_product_feeds/Google/pamalas-boutique.xml
oh cool.

Support
Checking feed…
Ok can you please copy/paste the commands you have here?

Client
setAttributeDefault age_group as Adult
setAttributeDefault gender as female
setAttributeDefault brand as “Pamala’s Boutique”
setAttributeDefault color as multicolor

Support
in the attribute table (drop down menus) is brand set to g:brand ?

Client
yes it is

Support
hmm
seems changes may not have been saved
can you click Update and Get Feed again?

Client
oh wait, i didnt hit get feed

Support
ah, for immediate changes you’ll need to regenerate the feed

Client
bingo, sorry this might just a blond moment

Support
otherwise you wouldn’t need to
hah
Also it looks like g:mpn (manufacturer product number) which is mapped from SKU is empty
if you like you can set the id to g:mpn

Client
yes that was saying a warning

Support
oh

Client
I wasn’t worried about that just yet

Support
Alright

Client
well on my end it is showing sku to g:mpn

Support
By default we’ve set it that way, but you are able to remap it using the drop downs.

Client
so that needs to be id?

Support
Ideally it would be the manufacturer’s product number
but to
i
and
t
‘
Oops.

Client
Okay I gotcha. I’ll need to check with the client to see how they are uploading this

Support
But since ids are unique, it can be pasable
passable*

Client
probably why its telling me its a warning
yay its working . but what is telling me about the mpn “invalid string value in attribute:mpn The value you entered for this attribute is not a valid string. Please enter a contiguous sequence of numbers, characters, or symbols”

Support
g:mpn is required — so I would map the id to g:mpn
you should be able to find just “id” in the drop down menu, map it to g:mpn

Client
Okay cool.
Okay I think that is all I need for now. I might/probably will be back

Support
No problem!

• This topic was modified 4 years, 6 months ago by  Media Relations.

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